Basic Overview Of ISO 9001 Consulting -


Basic Overview Of ISO 9001 Consulting

By Claudine Hodges

The ISO 9000 standards are very oriented company in business (products, services ...), but take little account of impact on environment, suppliers, Hygiene and Safety work, for example, which are the subject of separate standards or standards (14001 for Environment and OHSAS 18001 standard or the MASE for health and safety). There is a tendency in recent years to globalization of quality issues, under the pressure of expectations of civil society: global risks, climate change (ISO 9001 consulting).

It is often helpful to imagine a structure to this activity relation makes all services (logistics, intelligence, finance, marketing / sales). However, each service has a priori full responsibility for its quality. The quality-management is a supporting activity seeking to provide the services standardization capacity, sharing and re-use of resources to ensure synergies (or flexibility) and efficiency to achieve the expected business strategy. The implementation of quality-management system is the support process by the quality of company.

More pragmatically, it includes: a system that documents the practice (business processes, procedures; a verification system (internal audits for example) and the results of analysis system at the Directorate (management review). This notion of QMS is clearly defined in current version of ISO 9001. This requires the clear commitment of management (leadership), by implication correctly declined to entire entity personnel, for the establishment of mutually beneficial relationships between the organization and customers but also other parts interested (suppliers, partners, shareholders, institutions, etc.) involved in development process of benefit or service being sold.

On the other hand, for the user (client, originator, ...) which decides to entrust the work or services to a certified entity, the interest lies in fact that although the certification requirement n is not mentioned in contract between the two parties, the certified entity must comply and provide answers to all the requirements of certification standard for all activities it performs to build.

QMS is based on eight quality management principles: Customer focus - organizations need to do what the consumer wants now and in future wants, even if he does not realize it. Leadership head - because the organization always acts within framework of limited resources and the input data in competitive environment, the only leader with a vision, strength of spirit is able to achieve its goals (mission).

More than mere conformity to a note, a program or plan, the quality-management includes the significant role played by the client (or client) when defining input elements that are its requirements that they are contractual (that is to say made in contract) or, if they are not made, necessary for specified use or, when available, for the intended use.

As the name suggests, the organization provides no information on how the organization operates entity. Traditionally an organization is established to represent the hierarchical relationships between people. This is the process approach which proves to be an efficient and effective tool not only to develop, implement and improve an organization but also to represent the operation of an organization.

Check: monitor and evaluate the results and identify actions to reduce the discrepancies. Correct: take actions to correct deviations and improve on an ongoing basis, the performance of activities or products. Traditional norms describing the quality management systems suffer from certain deficiencies concerning the taking into account of context. Total Quality wanted to go in that direction.

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